“We are extremely grateful to the team at McLaughlin & Riordan for the professional and caring manner in which they looked after our daughter’s claim.  Before seeking the assistance of McLaughlin & Riordan, we felt confused and disappointed with the advice given to us by other law firms.  The McLaughlin & Riordan team provided us with thorough and regular communication throughout the entire process, they listened to our concerns, responded to all our queries promptly and gave us honest advice.  We had complete trust in the team from the beginning, and they did not let us down.  We cannot speak too highly or thank them enough for their support and professionalism, and for providing us with the outcome we had hoped for.”

Hello Karen, Mark and Bob, 
Midge, Leisa and I thank you sincerely for your efforts on our behalf. 
As I think I have said previously to Mark and Karen, I have rarely encountered solicitors or a law firm like you. 
You have been extraordinarily diligent and capable. Your effort and your commitment to your clients is, in my experience, unparalleled. 
What makes your professionalism and ethos more remarkable is that you have worked for years on this matter and not once requested payment for your work. 
Furthermore, when you finally billed us it was for a paltry amount relative to your work, effort and costs. 
I never thought I’d say this about lawyers, but you are exceptional. 
Once again, our sincere thanks and good wishes.

Hello Mark and Karen,
Today I logged onto my business account and for the first time in nearly 6 years it was in the black.
As you can imagine, this has lifted a great weight off the shoulders of Kellie and me. 

For this I thank you all for all you have done to help us get here. 5 years and 11 months ago Kellie and I set out to help many people reach a point where they can get answers to a failed program, to try to get an opportunity for the “little guy” to be given a voice, to be given a chance to correct a great wrong. 

It was your continuous efforts and hard work that has allowed what we had originally set out to do be achieved to many businesses effected by the Home Insulation Program, with what you have achieved that future programs will be established with more consideration and greater care be taken to consider all those involved and departments take responsibility for their programs.

I do wish you all good luck with the class action as I hope many others can experience the joy that we have felt today.

Thank you for all you have done to get us here, and please keep in contact with us.

Thank you very much Bernard, for everything.  We are extremely happy with the results. 
You have changed my perception of lawyers.”

“We can’t speak highly enough of the professional personal service we received from Bernard and Maria, they made a very difficult situation feel comfortable and we received a fantastic outcome, we can’t thank them enough”